Chapter 20: User and carer involvement

A good practice example of implementing the National Minimum Standards is the …


Ideally staff support should include which of the following?


In Crawford et al’s (2003) survey of user groups which of the following were obstacles that were identified in trying to meet the national standards for user involvement?


High expressed emotion has been found to negatively affect a patient’s …


Which of the following are policy documents that stress the need for a patient-centred National Health Service?


User consultants …


Which of the following statements apply to user involvement?


Which of the following are correct regarding the role of an advocate?


Which of the following are parts of the Pathways User Empowerment Model?


Bullivant (2006) suggested which of the following guidelines for working with a user consultant in a meeting?


The summary of the standards for carer involvement within a Psychiatric Intensive Care Unit or Low Secure Unit states …


The National Minimum Standards for General Adult Services in Psychiatric Intensive Care Units and Low Secure Environments guidelines suggest which of the following?


Östman and Kjellin (2002) found that carers reported which of the following?


The NHS Service Delivery and Organisation Research and Development Programme (2004) described which of the following factors as assisting in the process of user involvement?