Chapter 3: De-escalation

Which of the following de-escalation tactics is the most difficult to develop?


What percentage of inpatient assaults were precipitated by interactions with staff according to Cheung et al (1997)?


Which of the following are basic components for effective face-to-face de-escalation?


Which of the following are situations in a Psychiatric Intensive Care Unit or Low Secure Unit that are common precipitants of aggressive escalation?


Frude’s (1989) model of situational analysis includes situation, aggression and which other factors?


In Stevenson’s (1991) definition of de-escalation, a patient is?


Which of the following are verbal communication principles that should be used during the early phase of de-escalation?


Which of the following are modules that were included in the conflict resolution programme, developed by the NHS Security Management Service (SMS, 2004)?


What was measured in the rating scale devised by Lanza and Campbell (1991)?